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Terms & Conditions

This site is owned and managed by Bagbeg.com. By using this Site, you agree to be bound by these terms and all applicable laws and regulations governing this site.

Bagbeg.com reserves the right to change these terms at any time, effective immediately upon posting on the site. Therefore, we advise you to read these terms every time you log in to the site.

If you do not agree with these terms, please do not use this site.

 

  1. Customers are required to provide correct information to BagBeg for proceed delivery. We will not disclose any information of customers to third party. All information gather are just for BagBeg's business purpose.
  2. BagBeg will not responsible for any lost/damage product cause by courier service or incorrect information given by customers.
  3. There may be a slight color difference on the actual product and the pictures you see on the website. This is due to each monitors display color differently and and the studio light which used to take the photo may makes the color appear brighter than it actually is.
  4. There is no refund or return allow for any product purchased from BagBeg except wrong item sent. We will ensure all products are in good condition before packing them into parcel. 
  5. Amendment of the orders is allow before proceed to payment. Kindly contact us for assistance.
  6. BagBeg reserved the rights to cancel order of customer is payment is fail to made within 48 hours. Kindly contact us if you have difficulty to make payment on time.
  7. If there is any fraud cases, BagBeg reserved the rights to terminate the order and report to respective department for investigation.
  8. Next Day Delivery promise can only be fulfilled if payment is received and confirmed before 4PM on business days.
  9. 7-Days Money Back Guarantee is only for quality related issue, no dissatisfaction of wrong color or model choice will be entertained.
  10. We reserved the rights to dishonour coupons or vouchers that are obtained with illegitimate method.

 

Return Policy

  • Items must be returned within 7 days of purchase with the original receipt or other proof of purchase
  • You must contact us within the same day you signed and received the parcel in order to ask for exchange or refund, kindly check the bags thoroughly right after you have received it
  • The returned items must be unused with original tags/labels attached and placed in their original packaging
  • Purchases will only be refunded or exchanged for the amount stated on the invoice less any discounts/offers applied
  • Customer will be responsible for 1-way shipping fee upon returning to BagBeg, we will send back the exchanged item for FREE
  • Kindly fill in the return form with all the required information, including a brief description of the problem you face with the product

 

 

Returns Instruction:

​Kindly send the products to the following address:

Recipient Name: Bagbeg Enterprise
Address: 27, Lorong Gelugor 11600 Penang.


Kindly contact us for any inquiry.